Contacts/Sub-Accounts tab

The main idea behind Contacts is > you can add the developer’s contact details so that they can check your support tickets and get in touch with our Customer Support.

Sub-Accounts are an extension of the Contacts feature. They allow clients to create sub-users under their main accounts, which then allow that contact to log in and perform various actions that the main account holder has permitted.

The primary account is the master account owner, and any users they create under their account are Sub-Accounts.

Note: Support contacts do not receive copies of all support tickets. Support contacts can open tickets themselves via email and will only receive emails when an admin replies to a ticket they opened. The main client will receive copies of all Support Tickets from HostMaria ticket support dashboard.

The direct url for this function is: https://www.hostmaria.com/clientarea.php?action=addcontact

Screenshot:

Contacts/Sub-Accounts Tab

  • contacts, sub-accounts, subaccounts
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Two Factor Authentication - Account Security (Recommended)

We Highly Recommend enabling two-factor authentication FOR ALL USERS to provide an extra layer of...